At Aggarwal Rice & Gen, we are committed to protecting your personal information and ensuring your shopping experience with us is safe and secure. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and billing/shipping addresses.
  • Payment and transaction details (processed securely by our payment gateway partners, we never store card/bank details).
  • Device and log information such as IP address, browser type, and pages visited.
  • Voluntary information you provide when contacting us or subscribing to newsletters.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders.
  • Communicating with you about orders, promotions, and updates.
  • Improving our products, services, and website functionality.
  • Preventing fraudulent transactions and ensuring website security.
  • Complying with legal and regulatory requirements.

3. Sharing of Information

Your data may be shared with trusted third parties only when necessary:

  • Payment gateways to process transactions securely.
  • Logistics and courier companies for order delivery.
  • Regulatory authorities or law enforcement, if required by law.

4. Data Security

We use SSL encryption, firewalls, and other industry-standard measures to protect your personal data from unauthorized access, alteration, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies

Our website uses cookies and similar technologies to improve user experience, track performance, and show personalized offers. You may disable cookies in your browser, but some features of our website may not function properly without them.

6. Retention of Data

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing emails at any time.

For requests, contact us at info@aggarwalricemills.com.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Last Updated: September 2025